Zoosk - sending spam through my email account (2023)


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radumasof San Mateo, US

Nov 08, 20123:03 pm EST

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The complaint has been investigated and resolved to the customer’s satisfaction.

Zoosk - sending spam through my email account (2)Replied

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I received an email from a Dutch friend, inviting me to view his photos. He's an artistic person, so I was eager to see what he wanted to share. It was on a site I didn't know about, Zoosk, which required that I create an account. I did so. Part of the sign-up was to enter my email login to see which of my friends are on the site. I did that, though now see that my guard was down.
After seeing that my friend had no photos shared and that the site was a dating site, I left.
Then, I started getting emails and calls from friends and colleagues. Zoosk had hijacked my email account to send everyone an email invitation from me to see my photos. It went through my contact list - every personal and business listing, and spammed them an invitation to see my photos on a dating site.
I called to complain and get a log of the messages it sent out through my email account, and was given the "I understand your frustration..." message. They said that if I'd read the signup very very carefully, I would have seen that it promised to do this evil deed.
If this is not outright illegal, it should be. It's deceptive, damaging, compromises privacy and security.


Update byradumas

Feb 10, 20131:08 pm EST

Your experience is of a scam by a user of Zoosk. This thread is about scams and illegal activity by Zoosk itself. The practice of spamming, phishing, theft of private information, and spoofing your account in spam to your contacts.
Your complaint should probably be filed separately, that Zoosk hosts scam artists or bots. There are actually types of bots that can generate messages giving the illusion of a conversation, and Zoosk might be a platform that has weak or missing protection from those.

Update byradumas

Nov 12, 20123:41 pm EST

Today, after my account was closed and deleted, Zoosk send out another email blast to my contact list, posing as me. They sent out the second spam blast posing as a different email account of mine. This is egregious. David (refused to provide last name) at Zoosk says there is no automated emailing such as I described.

Update byradumas

Nov 12, 20122:24 pm EST

I deleted the Zoosk account that I was tricked into creating and called them to assure that it is deleted. I changed the password on my email account to make sure Zoosk wasn't going to hijack it again to spam my contact list. Today, another blast of emails is going out to my contact list using a different email account I have. I don't know if it was hacked by zoosk or it is sending through its own email server, but faking the sender. Whatever it is, it is criminal.

Update byradumas

Nov 12, 20128:52 am EST

I placed a section in the Zoosk Wikipedia profile informing people of this practice. Somehow, it was deleted. Zoosk doesn't want people to know about their email hijacking spam scheme until they've been victimized by it.

View 0 more photos

Update byradumas

Nov 09, 201210:47 am EST

Wait, did you write that Zoosk 'sends two reminders'? After it spams my entire contact list, it is going to do it twice again?

Crank up the volume of this complaint. It's spam fraud X 3.

(Video) Can You Send Messages On Zoosk Without Paying?

Update byradumas

Nov 09, 2012 10:38 am EST

Zoosk: Your system is running a fraud. The whole chain of people caught in fraudulent invitations is pissed. When you join a social site, it's common to allow the site to peek in your phone book to see which of your contacts is already on the site. Zoosk uses that expectation to trick the new member into allowing spam to be sent to their contact list with the fraudulent invitation to come see non-existent photos.
It's not a voluntary "invite your friends" but a forced step in the account creation process. You can't just see the photos your friend invited to see, you have to click through all this stuff before you get to the (non-existent) photos, and that click through form-completion maze is where the fraud is perpetrated.
I had to drop everything and reach out to 1000 contacts - business, social, family - to apologize and warn. Time consuming and embarrassing.
SF DA is being alerted.

Update byradumas

Nov 09, 20129:26 am EST

Actually, I wasn't looking to sign up at a dating site, but to see a friend's photos. This site deceptively sent me an invite to see a friend's photos when there were none and the friend had not authorized that invitation. That's outright fraud. It then did the same to my contact list, sending out a thousand invitations to see my non-existent photos. This is outright fraud.

The company is funded by a legitimate venture firm and pretends to be a legit site. It is running this fraud to trick people into becoming members to crank up its user count to increase its valuation. A fraud on the investor community, also.


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Zoosk - sending spam through my email account (4)

Zoosk response

Nov 09, 2012

Hi radumas,

The "Invite Your Friends" feature is a new one on Zoosk, and we're still fine-tuning how it should work. I'm sharing your complaint with our Product Development team, to help us avoid mistaken invitations like yours in the future.

Just so you know, after the initial invitation, Zoosk sends two reminders, then ceases all communication. And, of course, anyone receiving email from Zoosk can click "Unsubscribe" at the bottom of the email to stop communication right away.

We're sorry for the inconvenience.

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fdsghfdhdfsghof Sydney, AU

Dec 29, 20134:07 pm EST

@Steve at zoosk

rubbish. you and your company are full of it. this is perhaps the spiel that you are trained to tell, but it is not the truth.

(Video) How to Read Someones Text Messages From Your Phone...

I clicked on "unsubscribe" as you suggested and then i started receiving a barrage of more spam from zoosk, at least 20 times more than the infrequent spam i got before. now i get at least 2-3 per day as compared to one or two per month.

the act of "unsubscribing" verified my email address as being active and then they bombarded it with much more spam.

this company is a disgrace and facebook should be ashamed of themselves for associating themselves with it.


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Leslie2013of US

Feb 10, 201311:33 am EST

Verified customerThis comment was posted by a verified customer. Learn more

I was scammed by someone on Zoosk.com named Brian Henderson...he'd send rambling messages which were written very well...almost like a book...but no real give and take conversation...he claimed to be a construction co. owner with business all over the world...was talking about getting together at Christmas...I kept saying "won't happen" and explaining why...no clue that he even saw those and would reply going on and on about the love he had for me and then this last one that I finally opened after a mth. sure enough asked for $ for his business...with my reply below that he seemed to never seven see or understand...I should have known when he said he had a house in Paris and divorced from a Super Model...hahaha


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@Steve, sending emails is nothing new. Unless you deliberately try to spam, you will not. It's not an accident or flaw. It is fraud.


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albrechtof TW

Nov 12, 20123:17 am EST

The inviations Zoosk sends via my email account damages my reputation. It is my work account which I use to communicate with academics and government officials and I don't even want to know what they think when they receive invitations for a dating site under my name. I truly regret that this company could fool me, and if I'd ever come across someone who works for them, I will punch him in the face.


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MaxwellRJof Coral Gables, US

Nov 08, 20129:03 pm EST

Verified customerThis comment was posted by a verified customer. Learn more

Yes I perfectly understand you. Match.Com did some bad stuff to me too. So many acai berry addies now (and they CHARGED ME MONEY TO SIGN UP!)

Better to use secondary email address and use free options like okcupid.com or 123bit.com or heck even a site like MySpace.Com (which isnt for dating but whatever)



Why is my email being used on dating sites? ›

It's sneaky, but not illegal: businesses and other organizations can sell your email address as part of a list to others. It makes them a little extra money, and helps that other company—in this case, a dating site—widen their net.

How do I get Zoosk to stop sending me emails? ›

After signing up for a Block Sender account and linking your Gmail account to Block Sender, open the unwanted email from Zoosk, and click the "Block" button on the messages toolbar. Select the "Emails from this sender" option.

How do I stop spam email hookups? ›

So, here are the five simple ways you can take to help eliminate spam emails.
  1. Mark as spam. ...
  2. Delete spam emails. ...
  3. Keep your email address private. ...
  4. Use a third-party spam filter. ...
  5. Change your email address. ...
  6. Unsubscribe from email lists.

Can someone hack your email with just your email address? ›

Can someone hack your email with just your email address? If a hacker knows your email address, they can use a variety of email hacking techniques to crack it. They can send you phishing emails or try to crack your password.

Why is my husband getting emails from dating sites? ›

His personal information may have been sold or stolen. Think about all the websites that have your name and email address. There's a good chance that this information was sold by a service provider to a third party like a dating site, blog, or online store.

Why am I getting so much spam in my email? ›

Spammers buy email addresses from special providers in bulk to add them to their mailing lists. If you've noted a sudden increase in the number of spam emails landing in your account, there's a high chance that your address was part of a list recently sold to one or more scammers.

Is there a way to permanently stop spam emails? ›

To opt out permanently: Go to optoutprescreen.com or call 1-888-5-OPT-OUT (1-888-567-8688) to start the process. But to complete your request, you'll need to sign and return the Permanent Opt-Out Election form you'll get after you've started the process.

Why is spam coming to my inbox? ›

A lot of unwanted messages make their way into your inbox when you order a product or subscribe to a mailing list—and then the company automatically signs you up to receive unwanted marketing updates or shares your contact information with an advertiser.

How can I block Zoosk? ›

From a browser or mobile browser:
  1. Log in to zoosk.com.
  2. Visit the profile of the person you'd like to block.
  3. Click/tap the three dots on the top left corner of the profile and choose "Report/Block".
  4. Choose a reason for the action. ...
  5. Click/tap "Report and Block".

Are there alot of fake profiles on Zoosk? ›

Making your account on Zoosk

It makes sense that there are a lot of fake profiles because making an account on Zoosk is easy and takes at most five minutes.

Can you permanently delete Zoosk account? ›

From a browser on your desktop computer:

Log in to zoosk.com. Click on "Settings" in the menu on the left side. Click on "Account" and then select "Account Status". Click on "Deactivate Account".

What can hackers do with your email address? ›

It's also possible hackers could use your email account to gain access to your bank account or credit card information, draining funds from an account, or racking up charges. They might even use your email and password to sign up for online sites and services, sticking you with monthly fees in the process.

How do I stop someone from using my email address? ›

Change the passwords to something stronger, change your answers to security questions, and think about adding two-factor authentication. This usually means associating your email account with a mobile phone number. If someone asks for a password reset, the email service will text you a numerical code to type in.

Should I delete my email if it was hacked? ›

Should I delete my email after it's hacked? No, don't delete your email, even after it's been hacked. This is because most email providers will recycle old and deleted email addresses. If you're concerned, stop using your email for sending or receiving messages, but don't delete it.

How can I find out if my husband is on dating sites? ›

How do I find him on dating sites?
  1. Check the browser history of his computer. ...
  2. Enter the URL of the dating site found in the browser history. ...
  3. Email search. ...
  4. Create a pseudo account. ...
  5. Make use of a monitoring program on his computer. ...
  6. Snooping around his phone. ...
  7. Hiring a licensed private investigator.
10 Jun 2022

How can I find out if my partner is on a dating site? ›

Check his phone. The best way to be sure is to look at his downloaded apps. If you have a spare moment with his phone, search through his apps for sites like Bumble, Tinder, Match, or Hinge. If you find any of these on his phone, it means he's most likely been using them (or at least hasn't deleted them yet).

Do dating sites have bots? ›

And yes, dating sites use bots for their own purposes, largely to push you to pay for premium features. Some attractive looking, but totally fake, bot profiles say that they will only accept messages from paid users. Other bots will like your profile, send you short messages, or say that they want to meet you.

How can I see if my husband is on a dating site? ›

How do I find him on dating sites?
  1. Check the browser history of his computer. ...
  2. Enter the URL of the dating site found in the browser history. ...
  3. Email search. ...
  4. Create a pseudo account. ...
  5. Make use of a monitoring program on his computer. ...
  6. Snooping around his phone. ...
  7. Hiring a licensed private investigator.
10 Jun 2022

How do I block dating sites on my phone? ›

Block websites with a firewall
  1. Open the app and go to the Global tab at the bottom.
  2. Tap on the New Pre-filter option.
  3. Tick both the Wi-Fi and data icons if you want the website blocked on both connections.
  4. Enter the address of the website you want to block on Android.
  5. On the Port tab, select * then press OK.
22 Aug 2022

Why is eHarmony sending me emails? ›

Of course, these e-mails will under no circumstance get users eHarmony memberships or perfect matches. Because they are fake messages that hijack singletons and take them to shady dating websites or shopping portals.

How do I delete a dating site? ›

How To Delete Dating.com Account - YouTube

Can you find out if someone is on a dating site? ›

Search for their username online.

Then, type "site:datingsite.com" to see if their profile pops up. Alternatively, you can try searching for them directly by typing the URL into your browser followed by "/@username" or "/username."

Why are boyfriends on dating sites? ›

Your girlfriend or boyfriend popping up on the dating app could just be a result of their desire for external validation. Although, another study by Statista Research Department on motivation for all dating apps, not just Tinder, found that the majority of users were there to find a romantic partner.

Which dating site is best for marriage? ›

  1. eHarmony – #1 Overall Pick. ...
  2. Higher Bond – Best New Christian App. ...
  3. Elite Singles – Best for Building a Family. ...
  4. Zoosk – 35 Million+ Options. ...
  5. Christian Mingle – Best Established Christian App. ...
  6. Jdate – Ideal for Jewish Singles Looking to Marry. ...
  7. Catholic Match – Best for Catholic Marriages.


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