ARRIS CM8200 User Manual (2022)

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ARRIS CM8200 User Manual (2)

Touchstone® CM8200

DOCSIS® 3.1 Cable Modem

User Guide

July 2016

Copyright 2016 ARRIS Enterprises, LLC. All rights reserved.

ARRIS Copyrights and Trademarks

© 2016 ARRIS Enterprises, LLC. All rights reserved.

No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, LLC. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change.

ARRIS, Touchstone, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, LLC. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks or the names of their products. ARRIS disclaims proprietary interest in the marks and names of others.

ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the product(s) described in this manual at any time.

The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice.

ARRIS CM8200 User Manual (3)

Table of Contents

1.

Safety and Regulatory Information..........................................................................

4

Important Safety Instructions............................................................................................

4

FCC Statements..................................................................................................................

6

2.

Getting Started .......................................................................................................

8

Introduction.......................................................................................................................

8

In the Box...........................................................................................................................

8

Additional Item(s) Needed ................................................................................................

9

System Requirements........................................................................................................

9

Contact Information ..........................................................................................................

9

3.

Product Overview .................................................................................................

10

Front Panel ......................................................................................................................

10

Rear Panel........................................................................................................................

11

(Video) Arris cm8200 connections

Cable Modem Label.........................................................................................................

12

4.

Installing the Cable Modem...................................................................................

13

Connect the CM8200 to Your Computer.........................................................................

13

Establish an Internet Connection ....................................................................................

14

5.

Using the Cable Modem Web Manager .................................................................

15

Start the CM8200 Web Manager ....................................................................................

15

CM8200 Web Manager Screen Options .................................................................

16

Get Help...........................................................................................................................

17

Exit the CM8200 Web Manager ......................................................................................

17

6.

Monitoring Your Cable Modem and Connected Network .......................................

18

View the Cable Modem Product Information .................................................................

18

View the Cable Modem Network Connection Status......................................................

18

View the Cable Modem Event Log...................................................................................

20

Reset the Cable Modem Configuration Settings .............................................................

21

Reboot the Cable Modem ...............................................................................................

22

Exit the CM8200 Web Manager ......................................................................................

22

7.

Troubleshooting Tips.............................................................................................

23

Solutions ..........................................................................................................................

23

Front Panel LED Icons and Error Conditions....................................................................

24

8.

Warranty Information ...........................................................................................

25

PN 365-095-30001 x.1

Touchstone CM8200 Cable Modem User Guide

(Video) how to troubleshoot your modem

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved.

3

ARRIS CM8200 User Manual (4)

Chapter 1

Safety and Regulatory Information

Important Safety Instructions

Read This Before You Begin — When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all safety precautions. Retain the instructions for future reference.

This device must be installed and used in strict accordance with manufacturer’s instructions, as described in the user documentation that is included with the device.

Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this device.

To prevent fire or shock hazard, do not expose this device to rain or moisture. The device must not be exposed to dripping or splashing. Do not place objects filled with liquids, such as vases, on the device.

This device was qualified under test conditions that included the use of the supplied cables between system components. To ensure regulatory and safety compliance, use only the provided power and interface cables and install them properly.

Different types of cord sets may be used for connections to the main POWER supply circuit. Use only a main line cord that complies with all applicable device safety requirements of the country of use.

Installation of this device must be in accordance with national wiring codes and conform to local regulations.

Operate this device only from the type of power source indicated on the device’s marking label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded electrical outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.

Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit from the device.

PN 365-095-30001 x.1

Touchstone CM8200 Cable Modem User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved.

4

ARRIS CM8200 User Manual (5)

Chapter 1: Safety and Regulatory Information

Place this device in a location that is close enough to an electrical outlet to accommodate the length of the power cord.

Place the device to allow for easy access when disconnecting the power cord of the device from the electrical wall outlet.

Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully inserted with no part of the blades exposed.

Place this device on a stable surface.

Avoid damaging the device with static by touching the coaxial cable when it is attached to the earth-grounded coaxial cable-TV wall outlet.

Always first touch the coaxial cable connector on the device when disconnecting or reconnecting the Ethernet cable from the device or user’s PC.

Installation of an AC surge protector in the AC outlet to which this device is connected is recommended. This is to avoid damaging the device by local lightning strikes and other electrical surges.

Postpone installation until there is no risk of thunderstorm or lightning activity in the area.

Do not use this product near water. For example, near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool, or in a wet basement.

Do not cover the device or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.

Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the device or use forced air to remove dust.

For added protection, unplug the device from the wall outlet and disconnect the cables to avoid damage to this device due to lightning and power surges.

Upon completion of any service or repairs to this device, ask the service technician to perform safety checks to determine that the device is in safe operating condition.

Do not open the device. Do not perform any servicing other than that contained in the installation and troubleshooting instructions. Refer all servicing to qualified service personnel.

This device should not be used in an environment that exceeds 104° F (40° C).

SAVE THESE INSTRUCTIONS

Note to CATV System Installer — This reminder is provided to call the CATV system installer’s attention to Article 820.93 and 820.100 of the National Electric Code, which provides guidelines for proper grounding and, in particular, specifies that the Coaxial cable shield must be connected to the grounding system of the building, as close to the point of cable entry as practical.

PN 365-095-30001 x.1

Touchstone CM8200 Cable Modem User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved.

5

ARRIS CM8200 User Manual (6)

Chapter 1: Safety and Regulatory Information

(Video) Internet Not Connecting (Modem)

FCC Statements

FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the device and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications to the device not expressly approved by ARRIS could void the user’s authority to operate the equipment

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person’s body (including hands, wrists, feet and ankles) must be at least 8 inches (20.3 centimeters).

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter except those already approved in this filing.

The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destinations. The firmware setting is not accessible by the end user.

Industry Canada (IC) Statement

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:

This device may not cause interference, and

This device must accept any interference, including interference that may cause undesired operation of the device.

PN 365-095-30001 x.1

Touchstone CM8200 Cable Modem User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved.

6

ARRIS CM8200 User Manual (7)

Chapter 1: Safety and Regulatory Information

CAN ICES-3 (B)/NMB-3 (B)

In Canada, RLAN devices are restricted from using the 5600-5650 MHz frequency band.

Caution: To reduce the potential for harmful interference to co-channel mobile satellite systems, use of the 5150-5250 MHz frequency band is restricted to indoor use only.

High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850 MHz frequency bands. These radars could cause interference and/or damage to License Exempt–Local Area Network (LE-LAN) devices.

IC Radiation Exposure Statement

Important Note: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Avis D'Industrie Canada (IC)

Cet appareil est conforme à la réglementation RSS-210 d'Industrie Canada. Son utilisation est assujettie aux deux conditions suivantes:

Cet appareil ne doit pas causer d'interférences et

Cet appareil doit accepter toute interférence reçue, y compris les interférences causant un fonctionnement non désiré.

CAN ICES-3 (B)/NMB-3 (B)

Au Canada, les appareils de réseau local sans fil ne sont pas autorisés à utiliser les bandes de fréquence 5600-5650 MHz.

Avertissement: afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux, les dispositifs fonctionnant dans la bande 51505250 MHz sont réservés uniquement pour une utilisation à l'intérieur

Les radars à haute puissance sont définis en tant qu'utilisateurs principaux (c.-à-d. prioritaires) des bandes de fréquences 5250-5350 MHz et 5650-5850 MHz. Ces radars peuvent causer de l'interférence ou des dommages susceptibles de nuire aux appareils exempts de licence– réseau local (LAN-EL).

Déclaration de IC sur L'Exposition aux Rayonnements

Note Importante: cet équipement est conforme aux limites d'exposition aux rayonnements établies par IC pour un environnement non contrôlé. Cet équipement doit être installé et utilisé de manière à maintenir une distance d'au moins 20 cm entre la source de rayonnement et votre corps.

PN 365-095-30001 x.1

Touchstone CM8200 Cable Modem User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved.

7

ARRIS CM8200 User Manual (8)

Chapter 2

Getting Started

Introduction

The ARRIS Touchstone® CM8200 DOCSIS® 3.1 Cable Modem provides significantly higher downstream (send) and upstream (receive) Internet connection speeds over the broadband connection on your home or small business network. You use the CM8200 to directly connect a computer to your LAN through an Ethernet connection.

This guide provides instructions for installing and setting up the CM8200 to get it connected on your home or small business network, and also for viewing the operational status and network configuration settings of the CM8200.

In the Box

Before installing the CM8200, check that the following items are included in the box. If any items are missing, please contact your service provider for assistance.

Table 1. CM8200 Package Contents

Item

Description

(Video) How To Install A Cable Modem On Your Home Network

CM8200 Cable

High-speed DOCSIS 3.1 cable modem

Modem

Power Supply

Power cord for an electrical wall outlet

connection

Ethernet Cable

Standard Category 5 (CAT5e) or higher network

cable

PN 365-095-30001 x.1

Touchstone CM8200 Cable Modem User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved.

8

ARRIS CM8200 User Manual (9)

Chapter 2: Getting Started

Item

Description

Software License &

Contains safety and regulatory information,

Regulatory Card

software license, and warranty for the cable

modem

CM8200 Quick Start

Provides basic instructions for installing the

Guide

cable modem and setting up your network

connections

Additional Item(s) Needed

The following item is not included in the box and must be purchased separately, if needed.

Coaxial (coax) cable, if one is not already connected to a cable wall outlet

System Requirements

High-speed Internet access account

Web browser access – Microsoft Internet Explorer, Google Chrome, Firefox, or Safari

Compatible operating systems:

Windows® 10

Windows 8

Windows 7 Service Pack 1 (SP1)

ARRIS CM8200 User Manual (10) Note: Although older versions of Microsoft Windows operating systems are no longer specifically supported, they should still function with the CM8200.

Macintosh® 10.4 or higher

UNIX®

Linux®

Contact Information

For customer service and Technical Support, choose any of the following methods:

Visit the ARRIS Technical Support web page at ask.arris.com

Email: techsupport.na@arris.com

Telephone: 1-888-944-4357 (US toll-free)

PN 365-095-30001 x.1

Touchstone CM8200 Cable Modem User Guide

Copyright 2016, ARRIS Enterprises, LLC. All rights reserved.

(Video) Installing and Activating Your ARRIS SURFboard DOCSIS 3.1 cable Modem

9

FAQs

Is the Arris CM8200 a modem and router? ›

CM8200 | Touchstone® CM8200 Cable Modem

The Touchstone CM8200 is a DOCSIS 3.1 cable modem supporting 2x192 MHz OFDM in the downstream and 2x96MHz OFDMA in the upstream along with 32x8 channel bonding for up to 2.5 Gbps of broadband data. It supports 2 Gigabit Ethernet ports for enhanced data services to MSO customers.

What is Arris CM8200 used for? ›

The CM8200 is designed to easily deploy Gigabit+ data services. Switchable US and DS filters are designed to produce superior RF performance while reducing interference in the home network and allowing the flexibility required for MSO to transition from DOCSIS3.

How do I access my Arris CM8200? ›

Type 192.168. 100.1 (the default IP to access the admin interface) in the address bar of your internet browser to access the router's web-based user interface. You should see 2 text fields where you can enter a username and a password. Check the bottom of your router.

Is Arris CM8200 the same as SB8200? ›

The Arris CM8200A is identical to the much more expensive retail Arris SB8200, which is certified by Comcast, Cox, TWC, and other cable providers for gigabit service. It can be used in place of its retail sibling with Comcast Xfinity and other services to avoid paying a monthly fee to rent a gateway from them.

Is router and modem the same? ›

A modem is a box that connects your home network to your internet service provider, or ISP. A router is a box that lets all of your wired and wireless devices use that internet connection at once and allows them to talk to one another directly.

How do I reset my Arris router cm8200? ›

It is recessed to prevent accidental resets. To reboot the modem, press and hold the indented Reset button for three to four seconds. To restore factory defaults, press and hold the indented Reset button for more than 10 seconds or until the front panel LED flashes.

How do you know if your NBN box is working? ›

The lights on the NBN box show you the status of your internet connection. If the 4 lights of the black box are not all solid green, then you may be suffering an outage. These lights show, in order, Power, Downstream, Upstream and Online.

What happens if you reset NBN box? ›

What happens if I reset the NBN box? Once you reset the NBN box, you will re-establish your internet connection. Rebooting clears any issues that might have affected the connection or triggered slow internet speeds. One of the benefits of rebooting includes improved browsing and download speeds.

Is the NBN black box a modem? ›

As an NBN modem, the NBN connection box needs power to operate, plus it also needs an Ethernet connection to a router or modem-router (in 'bridge' mode, aka 'router' mode) to share the NBN connection with devices around your home.

When did the Arris CM8200 come out? ›

The Touchstone CM8200 and SURFboard SB8200 modems will be on display in ARRIS's booth (#551) at the SCTE Cable-Tec Expo between October 14-16, 2015 and become available in 2016. ARRIS also will expand the line in 2016 to include Telephony Modems and additional Voice and Data Gateways.

Has the Arris SB8200 been discontinued? ›

Editor's Note: This product has been removed from our side-by-side comparison because it has been discontinued.

How long does an Arris modem last? ›

The Average Lifespan of a Modem

A modem usually lasts between four to seven years, which is more than you might expect. It's also longer than what most information online will tell you to wait before replacing it. Even your ISP might recommend changing your modem before you really need to.

Can I get internet with just a router? ›

Unless your router has a built-in modem, you can not connect to the internet with just a router. A router simply directs information (data packets) to the various devices in a network, but doesn't create an internet connection that wasn't already existent.

Is Arris a modem or router? ›

Your home network can take advantage of an ARRIS cable modem that's either wired or wireless, depending on your needs. If you opt for the simplicity of a traditional (or "wired") cable modem you may want to pair that with a mesh Wi-Fi system for whole-home Wi-Fi coverage.

Do I need both a modem and router for WiFi? ›

If you wish to use WiFi or connect numerous devices, you'll need both a modem and a router. You can only connect one computer at a time because most modems only have one LAN Ethernet connector, but a modem won't provide the same level of protection as a router.

What happens if I reset my Arris router? ›

Factory Reset Arris Modem

This will run a full factory reset on the modem. After running a factory reset, you must setup the network again or setup the modem on a new network. It will erase the current network settings for a fresh start.

How do I reset my Arris router username and password? ›

Set a new password
  1. Open a web browser.
  2. Enter "192.168. ...
  3. Enter the username "cusadmin" (lowercase).
  4. Enter the current password (case sensitive) found on the white sticker on your modem.
  5. Click Manage Wi-Fi Network.
  6. Click the 2.4G or 5G tab, for the network you want to set a new password.

How do I reset my modem to factory settings? ›

Power on your cable modem. Insert a straightened paper clip into the Reset button, and press and hold for about seven seconds until all LEDs blink. Release the Reset button. Your cable modem's configuration is reset to factory default settings.

What lights should be on my nbn modem? ›

Power – Solid green. Optical – Solid or flashing green. Alarm – Solid green. Uni-D – Off, amber, or green.

What lights should be lit up on my modem? ›

The power light, downstream indicator, upstream indicator, online indicator, and link light on your modem should all be green. If your power light is yellow, it may be upgrading, so leave the modem on and give it a little time to do its thing.

Why is my nbn connected but no internet? ›

First, check your NBN box and make sure that all of the cables are securely connected. If they are, then the issue may be with your NBN modem. Try resetting it by unplugging it from the power outlet for 30 seconds and then plugging it back in. If this doesn't work, contact your service provider for further assistance.

Why do I need to reboot my modem? ›

Rebooting your modem is the first thing to try when something's going wrong with your internet connection. It is often the simplest way to improve slow or spotty connections and resolve wireless issues. It's important to always reboot your modem after an outage.

How long does it take a modem to reboot? ›

To reboot a modem: Unplug the power and Ethernet cables from the modem. Some modems have backup batteries that need to be removed too. Wait 2-3 minutes for the modem to fully power off.

How long does it take to factory reset a router? ›

Resetting a router can take from 30 seconds to two minutes, depending on the brand and the device's hardware specs. As soon as you press the reset button on the back of the device, the reset process starts, and you can finish it after holding the button for 10 seconds and releasing it.

Can I plug my computer directly into nbn box? ›

Step 1: Connect your computer directly to your nbn™ connection device. Take an RJ-45 Ethernet cable (this is typically blue, yellow, grey or white) and plug one end into the active port on your nbn™ connection device. Plug the other end into your computer's LAN/Ethernet port.

Can I use nbn without modem? ›

Fibre to the Node NBN: You'll need a modem router. This will plug into the telephone socket used to facilitate your NBN connection. Fibre to the Building NBN: You'll need a modem router. This will plug into the telephone socket used to facilitate your NBN connection.

Can you have nbn without a box? ›

A full-fibre connection requires an 'NBN utility box' to be fixed to the outside of your premises, and an 'NBN connection box' installed inside your premises that your computer, router and phone will be connected to. Customers are also offered an optional back-up battery box for inside the premises.

What's a cable router? ›

"Cable router" has two basic meanings: Single Cable Router (SCR) - a down-conversion device for the radio data link. It converts RF signal from a satellite dish or TV antenna to the user-defined IF channel. Usually, many SCRs are connected to a single coaxial cable - each converting to a separate IF channel.

How long should a modem last? ›

How Long Does a Modem Last? Most modems last for about 2-3 years but higher quality modems can last for 5-8 years. Most high quality modems end up being replaced because they become outdated, not because they have broken down.

How do I update my Arris modem? ›

To do this:
  1. From the Setup page on the router interface, select Status.
  2. Choose Router Upgrade from the drop-down menu.
  3. Select Browse and navigate to the file you just downloaded.
  4. Select Upgrade and confirm.
  5. The file will be uploaded and installed. Do not switch off the router until the upload is complete.
14 Mar 2022

How Good Is Arris SB8200? ›

The performance of the Arris SB8200 is top notch and I was easily able to pull my provisioned modem speeds from my Xfinity service. I was able to test 1.4Gbps down (Fast.com also includes backend speed as actual can only be 950Mbps as I mentioned above) and 45Mbps up.

How do I know if my modem is outdated? ›

How Do You Know If Your Modem Is Going Bad?
  1. You need to reset the modem regularly.
  2. Your internet connection drops out frequently.
  3. Your internet connection is either slow or inconsistent.
  4. Buzzing or humming noise from the modem.
  5. The lights on the modem aren't the expected color.
  6. The lights on the modem don't light up.
5 Aug 2021

How do I know if my modem needs replacing? ›

How do you know if you need a new modem?
  1. You can't connect to the internet.
  2. Your Internet connection randomly drops out.
  3. You frequently have to reset or restart your modem.
  4. Your streaming is lagging.
  5. Your internet speeds are inconsistent.
  6. Your modem's indicator light remains unlit.
  7. Your modem runs constantly hot.
2 Sept 2021

How do I know if my modem is dying? ›

5 Warning Signs Your Cable Modem is Dying
  1. Connection indicator lights have turned off even if you can still surf the web.
  2. Data transfers/downloads are slow.
  3. The connection speeds are slow.
  4. The modem is making a lot of loud or weird noises.
  5. The modem turns off or stops functioning.
9 Feb 2021

Does the Netgear cm1000v2 have WiFi? ›

Compatibility information

Not compatible with Verizon Fios, AT&T, Cable bundled voice services, and fibre Internet services. Contact your Internet Service Provider for more compatibility information. This device does not provide WiFi. Connect to any WiFi Router or Mesh WiFi System for WiFi.

Which is better Arris or Netgear? ›

Therefore, if you are fine with the additional weight, increased overheating, and 5 bright LEDs, the modem from Arris is a better bet. Port setup is pretty straightforward with Arris trumping Netgear with an additional Ethernet slot for faster-wired connections.

What's a cable router? ›

"Cable router" has two basic meanings: Single Cable Router (SCR) - a down-conversion device for the radio data link. It converts RF signal from a satellite dish or TV antenna to the user-defined IF channel. Usually, many SCRs are connected to a single coaxial cable - each converting to a separate IF channel.

How long should a modem last? ›

How Long Does a Modem Last? Most modems last for about 2-3 years but higher quality modems can last for 5-8 years. Most high quality modems end up being replaced because they become outdated, not because they have broken down.

Do you need a modem and a router? ›

You will need both a modem and a router if you want to use WiFi or connect multiple devices. Since most modems only have one LAN Ethernet port, you can only connect one computer at a time, but it won't provide the same security that a router does.

How do I setup my Netgear cm1000v2 modem? ›

To install your cable modem and connect it directly to a computer:
  1. Turn off existing modems and routers. ...
  2. Connect a coaxial cable. ...
  3. Connect the power adapter provided in the package to the cable modem and plug the power adapter into an electrical outlet. ...
  4. Wait for the cable modem to come online.
12 Jan 2021

Is Arris a good modem router? ›

Pro 2: An Arris wi-fi router is often more reliable than other brands and can provide faster speeds and better range. They're high-quality devices that most people have learned to trust. They are even one of the best WiFi 6 routers you can buy.

What is a good modem? ›

Top 9 Cable Modems in 2022
  • Best Overall – Motorola MB8600 – Cable Modem.
  • Best Performer – Netgear CM2000 – Cable Modem.
  • Best Budget-Friendly – Netgear CM500 – Cable Modem.
  • Best Value – Motorola MB7621 – Cable Modem.
  • Runner Up – Arris Surfboard SB8200 – Cable Modem.
  • Best Value – Netgear C7800 – Modem/Router Combo.
2 Jul 2022

Can you use a modem router as just a router? ›

As a router can't connect to the internet directly, you can never use it separately. These two are entirely different devices with separate functions. Therefore, you can't use a modem as a router. However, other devices exist which integrate both technologies, called a wi-fi modem or a gateway.

What is the difference between a cable modem and a WiFi cable modem? ›

A modem and cable modem are different devices because of the services that they connect to. A DSL modem connects to landline or telephone lines (also referred to as Copper by Internet Service Providers). A cable modem connects to Cable TV wiring (coax or coaxial wiring) and is provided by your Cable Internet provider.

Do I need a modem to stream TV? ›

If you're looking to become a cord cutter, there are a few streaming essentials – such as networking and Wi-Fi devices – you'll need to have on hand before you can get rid of cable. To cut the cord and start streaming TV over the internet you'll need: A modem and WiFi router; A WiFi extender (for larger homes);

What happens if I reset my nbn box? ›

What happens if I reset the NBN box? Once you reset the NBN box, you will re-establish your internet connection. Rebooting clears any issues that might have affected the connection or triggered slow internet speeds. One of the benefits of rebooting includes improved browsing and download speeds.

How do I reset my touchstone CM8200? ›

1. Insert the end of a paper clip or other small object with a narrow tip into the Reset opening on the back of the CM8200. 2. Press and hold the Reset button for 10 seconds or until the front panel LEDs flash.

Videos

1. How To Reset Arris SURFboard Router To Factory Default Settings
(Home Network Central)
2. My arris cm8200 does this, why?
(Tech Questions)
3. Aussie broadband HFC Activation, Speed Test On nbn50. Step by step connection guide for NTD
(Big T)
4. How to Factory Reset Arris WiFi Access Point
(Tech Talk)
5. NBNCo HFC Arris CM8200 keeps restarting
(strykr81)
6. NEW NBN HFC SERVICE NOT CONNECTING | NETWORK FAULT | SYDNEY BAR. THIS BUSINESS NEEDS IT'S NBN NOW!
(SECURE A COM)

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